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Frequently Asked Questions

What is the latest release?

You can always check our Release notes for such information.

What is the default routing service?

If you do not choose any, the default routing service is Automatic which chooses Online compute if you are connected to the Internet and chooses Offline compute otherwise.

In what units should I input the value for the tilt of the camera?

The tilt is calculated in degrees (from 0.0 to 90.0).

Why can't I see the map? Why isn't the routing working?

Please make sure that you either enable the online map streaming or download an offline map and load it. Without a map, the SDK can not calculate a route nor do any operations that would need it. However, the online search will still work.

Why am I seeing no Traffic information whatsoever?

Please make sure that the internet connection is turned on and is sufficiently strong. Also, the Traffic information will not work if it's not a part of your license.

What does WCL stand for?

WCL - World Cartographic Layer - is a background map for country maps. It is downloaded with the first downloaded map by default. This layer contains country borders and map colors on higher zoom levels.